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Services Marketing (7th Edition)

Author Information

Christopher H Lovelock, Jochen Wirtz

Product Details

ISBN: 9780136107217

Publish Date: 01/29/2010

Publisher: Prentice Hall

Number of pages: 648

Description

The fundamentals of services marketing presented in a strategic marketing framework.

Organized around a strategic marketing framework Services Marketing guides readers into the consumer and competitive environments in services marketing.

The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.


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