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Managing Business Process Flows (3rd Edition)

Author Information

Ravi Anupindi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel

Product Details

ISBN: 9780136036371

Publish Date: 07/31/2011

Publisher: Prentice Hall

Number of pages: 360

Description

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapterall of which are illustrated with contemporary examples from practice.


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